PC SOLUTIONS hiring for SUPPORT ENGINEER

PC SOLUTIONS hiring for SUPPORT ENGINEER | graduates jobs | WFH JOB | 

•PC SOLUTIONS released the advertisement for recruitment for the post of SUPPORT ENGINEER, to the related information like eligibility, age limit, selection procedure, pay scale and all other information. Read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.

⭕About PC SOLUTIONS:-

•PC Solutions is a strategic, influential, and credible leader in the field of Technology services, consulting and IT infrastructure solutions for the past thirty years. With our unparalleled compliance to process and security standards, we are certified as ISO/IEC 20000-2011, ISO27001-2013, ISO9001:2015, CMMi - Level 3 Company. Since our inception in 1988, our team of experts have diligently ensured that we align the IT solutions to meet the business needs of enterprises with agility and precision. We are global, and our customer base spans across industries on the worldwide map.

•Explore more. 

•Increasing Agility. 

•Increasing Agility. 

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💢Job Position:- SUPPORT ENGINEER. 

💢Experience:- freshers and experienced both can apply. 

💢Job type:- WORK FROM HOME JOB. 

💢Job timings:- 8- 9 hours. 

💢Gender:- Male & female both can apply. 

💢Age limit:- NA. 

💢Salary:- Not Disclosed. 

💢Job location:- DELHI/NCR(cyber city). 

💢Important Dates:-

🪄Application Begin:- Already started. 

🪄Last Date:- Apply ASAP before link expired. 

💢Selection process:- Interview based (shortlisted candidates). 

⭕Qualification:- bachelor degree/ polytechnic diploma. 

⭕Post details | eligibility criteria | qualification | key skills. 

💢1:- SUPPORT ENGINEER. 

•Essential Qualifications & 

Experience:-

•Qualifications:- Graduate (not pursuing or result awaited) or Polytechnic 3 yrs. Diploma. 

 (Refer below link for more details).

•Experience:- 03 months experience with remote desktop support- ability to troubleshoot software, hardware and connectivity issues remotely. 

•Must have key skills. 

•Good Communication In English.

•Remote Support. 

•Remote Infrastructure. 

⭕Required skills:-

•At least 1 to 2 years utilizing chat functionality to service the customer.

•Experience with MS Office Applications including Outlook, software, hardware and application support for Windows and MAC issues.

•Experience with providing support for remote employees using multiple form factors: Citrix environments, VDI machines, Avaya/Cisco Telephony.

•Familiarity with security tools and triaging.

•Experience with installation, upgrade, and maintenance of software, hardware and peripherals. 

⭕Job profile and responsibilities:- 

•Utilize remote control tools to manage and enforce compliance with standards.

•Assist in enabling the enforcement of compliance to standards and the appropriate optimization of devices and software.

•Using chat functionality, resolve Incidents and diagnose underlying Problems using remote-control capability and when possible implement corrective actions to Resolve Problems. If Resolution is not possible, escalate per the escalation procedures.

•In addition to leveraging knowledge cases for issue resolution, pre-defined scripts will be utilized to remediate issues.

•Update knowledge cases as necessary to ensure knowledge is up to date and represents the most effective way to service the customer's incident.

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⭕How to apply Hiring of Warehouse partner:-

Application Procedure:-

•The Interested candidates fulfilling the above eligibility criteria may submit online application at give link🔗🖇️:-

⭕Apply Link:- Click here

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