FamPay hiring Customer Success - Escalation Specialist | graduates job | WFH JOB |
•FamPay Released an advertisement for recruitment for the post of Customer Success - Escalation Specialist, with related information like eligibility, age limit, selection procedure, pay scale and all other information. Read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.
⭕ABOUT FamPay:-
•FamPay is building India’s first neo-bank exclusively teens. FamPay helps teens make their own online and offline payments through UPI, FamPay App and FamCard. Our aim is to make banking cool for teens and to help them learn the value of money, savings and spending wisely. We are on a mission to raise a new, financially aware generation, and drive 250 Million+ Indian teenagers to kickstart their financial journey super early in their life. Founded in 2019 by IIT Roorkee alumni, FamPay is backed by some of the most respected investors around the world like Elevation Capital, Y-Combinator, Sequoia Capital India, Venture Highway, Global Founder’s Capital and the likes of Kunal Shah, Amrish Rao as angels.
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💢Company:- FamPay.
💢Job Position:- Customer Success - Escalation Specialist.
💢Experience:- freshers and Experienced both can apply.
💢Job type:- WFH JOB.
💢Job timings:- 8-9 hours.
💢Gender:- Male & female both can apply.
💢Age limit:- NA.
💢Salary:- 3-5 LPA/- (EXPECTED).
💢Job location:- BENGALURU, INDIA. ( Work From Home/ Office)
💢Important Dates:-
🪄Application Begin:- Already started.
🪄Last Date:- Apply ASAP before the link expire.
💢Selection process:- interview Based. (shortlisted candidates).
⭕Post details | eligibility criteria | qualification | key skills.
💢1:- Customer Success - Escalation Specialist.
•Essential Qualifications &
Experience:-
•Qualifications:- bachelor degree in any stream. (Postgraduates also Apply).
•Experience:- (Desirable).
•Experience: 0-1 year experience in a relevant field.
⭕Skills:-
•Strong listening, written and verbal communication skills.
•Customer focus and adaptability to different personality types
•Ability to multi-task, set priorities and manage time effectively.
•Must be fluent in English & Hindi.
⭕Job profile and Responsibilities:-
1:- Manage incoming calls, chat and emails from customers in a timely manner.
2:- Identify & assess customers’ needs, clarify information and provide solutions and alternatives wherever applicable.
3:- Manage and resolve customer complaints, escalate to the Customer Support Head when necessary.
4:- Build sustainable relationships and trust with customers through open communication.
5:- Maintain records of every interaction and forward to concerned team members whenever necessary.
⭕How to apply Hiring of FamPay Customer Success - Escalation Specialist:-
Application Procedure:-
•The Interested candidates fulfilling the above eligibility criteria may apply online at through below given link🔗🖇️:-
Step 1:- Click on the below Apply Now link.
Step 2:– Then You will be redirected to the career page of the FamPay company.
Step 3:– Read all the details and Fill all the required details in the form.
Step 4:- Click on the Submit Button.
Step 5:- Wait for a few days for a response from the company. Shortlisted candidates will get reverted back.
⭕Apply links:- Click here
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