COGNIZANT US HIRING

Cognizant Hiring Process Executive/Associate | Graduate job | freshers job | OFFICE JOB |

•Cognizant Released an advertisement for recruitment for the post of Process Executive/Associate, with related information like eligibility, age limit, selection procedure, pay scale and all other information. Read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.

⭕ABOUT Cognizant:-

🌟Cognizant is a multinational technology consulting and digital solutions company headquartered in Teaneck, New Jersey, United States. The company was founded in 1994 as a division of The Dun & Bradstreet Corporation and became a separate public company in 1998.

•Cognizant provides a wide range of services, including digital strategy consulting, technology and engineering services, application development, systems integration, and managed services. It serves clients across various industries, including healthcare, banking and financial services, manufacturing, retail, and hospitality, among others.

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💢Company:- Cognizant.

💢Job Position:- Process Executive/Associate.

💢Experience:- freshers and Experienced both can apply.

💢Job type:- OFFICE JOB.

💢Job timings:- 8-9 hours.

💢Gender:- Male & female both can apply.

💢Age limit:- NA.

💢Salary:- 3.6 to 6/- L.P.A. (Expected).

💢Job location:- Hyderabad/ Mumbai / Chennai / Noida / Gurgaon/ Kolkata, India.

💢Important Dates:-

🪄Application Begin:- Already Started.

🪄Last Date:- As Soon as possible before.

💢Selection process:- Interview Based. (shortlisted candidates).

⭕Post details | eligibility criteria | qualification | key skills.

💢1:- Process Executive/Associate:-

•Qualifications:- 12th pass/Any Graduate.

•Batch: Any Batch.

•Experience:- (Desirable).

•0-2 years of experience.

⭕Skills Required For Process Executive Role:-

•Strong communication skills: Process Executives – Voice must have excellent communication skills, both verbal and written, in order to interact with customers effectively and efficiently.

•Active listening skills: They should be able to listen attentively to customers’ needs, concerns, and questions, and respond appropriately.

•Adaptability: They should be able to adapt to new situations and handle changes effectively.

⭕Job Profile & Responsibilities for Process Executive Role:-

•Answering incoming calls from customers and providing timely and accurate resolution to their queries or concerns.

•Making outbound calls to customers for follow-ups, surveys, or sales purposes.

•Maintaining and updating customer information in the system.

•Escalating complex issues to the appropriate team or supervisor for resolution.

•Adhering to company policies and procedures while handling customer interactions.

•Meeting individual and team performance metrics and targets, such as average handle time, first call resolution, customer satisfaction, etc.

•Participating in training and development sessions to improve product knowledge and communication skills.

•Working collaboratively with team members and other departments to ensure smooth operations and excellent customer service.

⭕Skills Required For Associate Role:-

•Communication: Associates should have strong written and verbal communication skills, as they will be interacting with colleagues, clients, and customers on a regular basis.

•Attention to detail: Associates should be detail-oriented and able to accurately complete tasks and assignments with a high level of precision.

•Adaptability: Associates should be able to adapt to changing circumstances and handle unexpected challenges that may arise.

•Teamwork: Associates should be able to work effectively with others, collaborate on projects, and be supportive of their colleagues.

⭕Job Profile & Responsibilities for Associate Role:-

•Assist with tasks: Associates are often responsible for assisting with tasks such as data entry, scheduling appointments, organizing paperwork, and conducting research.

•Customer service: Many associates interact with customers or clients, answering questions, providing information, and resolving issues.

•Communication: Associates may be responsible for communicating with other team members, vendors, and clients via phone, email, or in person.

•Reporting: Associates often compile reports, track metrics, and analyze data to help their team or department make informed decisions.

•Training and mentoring: Some associates may be responsible for training and mentoring new team members, providing guidance and support as they learn the ropes.

⭕How to apply Hiring of a Cognizant Process Executive/Associate:-

∆Application Procedure:-

•All India Candidates can Apply For this Cognizant recruitment.

•Click on the below Apply Now link.

•Then You will be redirected to the career page of the Cognizant Company:-

•Read all the details and Fill all the required details in the form.

•Click on the Submit Button.

•Wait for a few days for a response from the company. Shortlisted candidates will get reverted back.

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⭕Apply links:-

Link 1:- Process Executive Role – Hyderabad

Link 2:- Process Executive Role – Mumbai