FIS HIRING WFH JOB

FIS Hiring Chat & Voice Process | Any graduate job | freshers job | WFH JOB |

•FIS Released an advertisement for recruitment for the post of Chat & Voice Process, with related information like eligibility, age limit, selection procedure, pay scale and all other information. Read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.

⭕ABOUT FIS:- 

🌟FIS (Fidelity National Information Services) is a global financial technology company that provides a wide range of solutions and services to clients in the banking, financial services, and retail industries. The company was founded in 1968 and is headquartered in Jacksonville, Florida.

•FIS offers a comprehensive suite of technology solutions that include core banking systems, payment processing, risk management, fraud detection, wealth management, and compliance. The company also offers a range of consulting, outsourcing, and managed services to help its clients achieve their business objectives.

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💢Company:- FIS. 

💢Job Position:- Chat & Voice Process. 

💢Experience:- freshers and Experienced both can apply. 

💢Job type:- WFH JOB.

💢Job timings:- 8-9 hours.

💢Gender:- Male & female both can apply. 

💢Age limit:- NA. 

💢Salary:- 2 to 5/- L.P.A. (Expected).

💢Job location:- Mumbai & Gurgaon, India.

💢Important Dates:-

🪄Application Begin:- Already Started. 

🪄Last Date:- As Soon as possible before. 

💢Selection process:- Interview Based. (shortlisted candidates). 

⭕Post details | eligibility criteria | qualification | key skills. 

💢1:- Chat & Voice Process:-  

•Qualifications:- 12th Passed/ Any Graduate. 

•Batch:- Any Batch.

•Experience:- (Desirable).

•0-3 years of experience. 

⭕SKILLS REQUIRED:- 

•Knowledge of the company’s products, services and business operations to enable resolution of customer inquiries.

•Excellent customer service skills that build high levels of customer satisfaction.

•Excellent verbal and written communication skills.

•Computer navigation and operation skills.

⭕Job Profile & Responsibilities for VOICE PROCESS:- 

•Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department.

•Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries.

•Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems.

•Tracks and documents inbound support requests and ensures proper notation of customer problems or issues.

•Updates customer information and ensures accurate entry of contact information.

⭕Job Profile & Responsibilities for CHAT PROCESS:- 

•Provides customer support by email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department.

•Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries.

•Tracks and documents inbound support requests and ensures proper notation of customer problems or issues.

•Updates customer information and ensures accurate entry of contact information.

⭕How to apply Hiring of a FIS Chat & Voice Process:- 

∆Application Procedure:-

•All India Candidates can Apply For this FIS recruitment.  

•Read all the details and Fill all the required details in the form.

•Wait for a few days for a response from the company. Shortlisted candidates will get reverted back.

❣️INTERESTED CANDIDATE CAN SHARE THEIR RESUME IN THE GIVEN EMAIL BELOW:- 

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🔑VOICE PROCESS-MUMBAI

💫Meetika.arora@fisglobal.com

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🔑CHAT PROCESS-GURGAON:- 

💫anjali.panchwan@fisglobal.com/meetika.arora@fisglobal.com

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