Teleperformance Hiring Quality Analyst | graduate job | freshers job | WFH JOB |
•Teleperformance Released an advertisement for recruitment for the post of Quality Analyst, with related information like eligibility, age limit, selection procedure, pay scale and all other information. Read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.
⭕ABOUT Teleperformance:-
🌟Teleperformance is a global outsourcing company that specializes in providing customer experience management, technical support, and other business process outsourcing (BPO) services. Here is some information about Teleperformance:
∆ Company Overview: Teleperformance is one of the world’s leading BPO service providers.Company Overview: Teleperformance is one of the world’s leading BPO service providers. The company was founded in 1978 and has since grown to have a significant global presence, operating in over 80 countries with a large network of contact centers.
∆ Services Offered: Teleperformance offers a wide range of services to help businesses manage their customer interactions and improve customer satisfaction. These services include customer care, technical support, sales and marketing, order processing, back-office support, and more. Teleperformance caters to various industries, such as telecommunications, technology, e-commerce, healthcare, finance, and travel.
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💢Company:- Teleperformance.
💢Job Position:- Quality Analyst.
💢Experience:- freshers and Experienced both can apply.
💢Job type:- WFH JOB.
💢Job timings:- 8-9 hours.
💢Gender:- Male & female both can apply.
💢Age limit:- NA.
💢Salary:- 3 to 5/- L.P.A. (Expected).
💢Job location:- Across India.
💢Important Dates:-
🪄Application Begin:- Already Started.
🪄Last Date:- As Soon as possible before.
💢Selection process:- Interview Based. (shortlisted candidates).
⭕Post details | eligibility criteria | qualification | key skills.
💢1:- Quality Analyst:-
•Qualifications:- Any Graduate.
•Batch:- Any Batch.
•Experience:- (Desirable).
•0-3 years of experience.
⭕Skills Required For Quality Analyst:-
∆ Quality Assurance and Testing: A Quality Analyst should have a strong understanding of quality assurance principles and testing methodologies.
∆ Attention to Detail: Having a keen eye for detail is essential for a Quality Analyst.
∆ Analytical and Problem-Solving Skills: Quality Analysts should possess strong analytical and problem-solving abilities.
∆ Communication Skills: Effective communication is crucial for a Quality Analyst to collaborate with cross-functional teams, report findings, and provide feedback.
∆ Process Improvement: Quality Analysts often play a role in process improvement initiatives.
⭕Job Profile & Responsibilities for Quality Analyst:-
∆ Monitor the calls of each advisor and provide immediate feedback to them in case of critical errors and non-critical errors.
∆ Determine whether the agents maintain a pre-determined and acceptable level of contact handling through monitoring and test contact evaluation.
∆ Report contacts handling performance and statistics through monitoring and test contact evaluation.
∆ Provide regular feedback to team Members regarding the performance of the team and any issue that needs escalation.
∆ Need to be flexible and motivate the team at regular intervals.
⭕How to apply Hiring of a Teleperformance Quality Analyst:-
∆ Application Procedure:-
•All India Candidates can Apply For this Teleperformance recruitment.
•Click on the below Apply Now link.
•Then You will be redirected to the career page of the Teleperformance Company:-
•Read all the details and Fill all the required details in the form.
•Click on the Submit Button.
•Wait for a few days for a response from the company. Shortlisted candidates will get reverted back.
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⭕Apply link:- Click here
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