Tide Work From Home

Tide  Is Hiring |  Work From Home  |   Customer Support Associate | Any Graduate Can Apply |  Apply Now

Tide Company released the advertisement for recruitment of the various post of Customer Support Associate. All the candidates who are interested in this  Recruitment and fulfill the eligibility can apply online asap till the link expires. For this job related information like eligibility, age limit, syllabus, selection procedure, pay scale and all other information read the  Official advertisement  , link is given below and then apply through the official website, that link is given below at last of this page.

⭕About Tide Company:

At Tide, we’re on a mission to save businesses time and money. We’re the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is  transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses

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💢Job Position-  Customer Support Associate , Backoffice and Outbound Calls. ( Nigh Shift)

💢Experience- Atleast 1 Years Of Experience in relevant field 

  

💢Salary-  

💢 Important Dates-

✴️ Application Begin - Already Started today

✴️ Last Date -  Apply As soon as possible 

💢 Gender- Both Male and Female Can Apply .

⭕Qualification-   Any Graduate Can Apply 

⭕Job Type: Full Time, Part Time 

⭕ Job Location- : Work From Home 

⭕ Job Roles & Responsibility:

•Leading direct communication with customers over chat and email, and, whenever needed .

•Follow the standard procedures and guidelines, but also participate in creating new processes or improving the existing ones.

•Delivering a 5-star customer experience based on a set of pre-defined metrics (Customer Satisfaction, Volume Contribution, Quality Assurance).

•Getting to grips with tough banking challenges like unfamiliar transactions, missing payments, and direct debits in account .

•Helping mentor new members of the team,yout colleagues,  and support them with your wisdom and experience and help out with common back office tasks.

•Going through multiple tailor-made trainings and courses to help you elevate your skillset and knowledge .

⭕ Skills and Requirements:

•You should be comfortable talking to customers (phone, chat, email) and experience liaising with and responding to member queries (however difficult). 

•Customer-focused mindset is a must! 

•You have at least 1 year of experience as a customer support associate .

•You are willing to handle customer requests via chat, phone, or email 

•You have excellent spoken and written English  language skills (B2 or higher) 

•You are comfortable using industry tools like Kustomer, GSuite, and Jira 

•You enjoy finding novel ways to solve difficult problems 

•You are proactive, ready to take decisions and have strong organisational skills and morale towards the work.

•You have relevant experience working in customer service 

•Having finance industry experience is considered an asset

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⭕ HOW TO APPLY

Application Procedure: 

To Apply Through Direct link:-

Step 1:- Click on the below Apply Now link.

Step 2:– Then You will be redirected to the career page of the Tide company.

Step 3:– An Form will appear, fill it carefully.

Step 4:- Click on the Submit Button.

Step 5:- And Then give the On the spot test.

⭕ APPLY LINK:

• Link 1 : Click Here

• Link 2 : Click Here

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