Air India Recruitment 2023

Air India Recruitment Is  | Any Graduate Can Apply | Associate Chat Support  | Work From Home | Apply Now 

Air India has released the advertisement for recruitment of the post of Associate Chat..All the candidates who are interested in this Recruitment and fulfill the eligibility can apply online asap till the link expires. For these Recruitment related information like eligibility, age limit, syllabus, selection procedure, pay scale and all other information read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.

⭕About Air India:

Air India is the flag carrier of India, headquartered in New Delhi. It is owned by Talace Private Limited, a fully owned subsidiary of Tata Sons, after Air India Limited's former owner, the Government of India, completed the sale. Air India operates a fleet of Airbus and Boeing aircraft serving 102 domestic and international destinations.The airline has its hub at Indira Gandhi International Airport, New Delhi, alongside several focus cities across India. Air India is the largest international carrier out of India with an 18.6% market share.Over 60 international destinations are served by Air India across five continents. The airline became the 27th member of Star Alliance on 11 July 2014.

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👷Job Position: Associate Chat 

💢Company: Air India 

💢 Qualification :  Any Graduate Can Apply .

🌐Location - Gurugram 

💰Salary: 25,000/- PM ( Expected)

⭕Agee Limit:  Minimum Age Should be 18 Years, Maximum Age Limit is Not Mentioned 

⭕ Experience: 1 - 3 years’ experience in customer service process/operation

⭕ Job Type: Full Time

⭕Important Dates:-

•Application begins:- Already Started 

•Last Date:- Apply As soon as possible 

⭕Who Can Apply:-

•All India Candidates can Apply For this Male & Female

⭕ Job Roles and Responsibilities:

Manage and resolve customer complaints, Follow up with customers to ensure their issue are resolved and they are satisfied with the service . respond to customers email/chat as appropriate, Manage and resolve customer complaints, Record customer queries/inquiries, Identify and escalate issues to supervisors.

 

Provide product and service information to customers, Research required information using available resources, Research, identify and resolve customer complaints.

Research, identify and resolve customer complaints, document all chat information according to standard operating procedures, Recognize, Recognize, document, and alert the management team of trends in customer chat, Follow up customer calls/chat where necessary, Other duties as assigned

⭕ Skills and Requirements:

• Preference to be given to Aviation experienced.

Should be flexible with 24/7 working environment.

 

Good communication skills (Verbal and Written)

 

Working knowledge of Ms Excel

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⭕ Application Process:

To Apply Through Direct link:-

Step 1:- Click on the below Apply Now link.

Step 2:– Then You will be redirected to the career page of the Air India company.

Step 3:– Read all the details and Fill all the required details in the form .

Step 4:- Click on the Submit Button.

Step 5:- Wait for a few days you for response from the company . Shortlisted candidates will get revert back.

⭕ APPLY LINK: Click Here

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