Vodafone is Hiring | UG, Any Graduate Can Apply | Customer Service Advisor| Work From Home & Office | Walk-in Interview
Vodafone Released an advertisement for recruitment for the post of Customer Service Advisor . Who want Related information like eligibility, age limit, selection procedure, pay scale and all other information. Read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.
⭕About Vodafone Department:
Vodafone Group plc is a British multinational telecommunications company. Its registered office and global headquarters are in Newbury, Berkshire, England.It predominantly operates services in Asia, Africa, Europe, and Oceania.
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💢Company:- Customer Service Advisor -Chat Support
💢Job Position:- UG, Any Graduate Can Apply
💢Experience:- 1-6 Years Of Experience
💢Job Location- Hybrid Model, Pune
💢Job timings:- 8-9 hours.
💢Gender:- Male & female both can apply.
💢Age limit:- Minimum Age Should be 18 Years Old
💢Salary:- 2-4 Lpa
💢Important Dates:-
🪄Application Begin:- Already Started.
🪄Last Date:- As Soon as possible before.
💢Selection process:- Interview Based. (shortlisted candidates).
⭕Post details | eligibility criteria | qualification | key skills.
💢1:- Customer Service Advisor
•Qualifications:- UG , Any Graduate Can Apply
•Batch:- Any Batch.
•Experience:- (Desirable).
•Min. 1 Years of experience.
⭕Job Roles and Responsibilities:
1) The candidate would be responsible for handling chat for UK consumer or Enterprise customers.
2) They would be required to perform chat tasks to mitigate areas of customer dissatisfaction, process failure and Advisor failure by conducting full investigation.
3) Respond and trouble shoot all customer interaction via any channel, and identify appropriate service solutions, Including upsell opportunities in an efficient and timely manner.
4) Make a positive impression with the customer through every interaction, contributing to positive NPS line with team and individual goals.
5) Take ownership and follow up on issues to achieve first call resolution at all times and SLA targets.
6) Identify and communicate areas for improved efficiencies for customer service.
7) Understand Vodafone's vision and goals, demonstrate alignment to these in attaining the teams goals and in relationships with other people.
8) International Chat experience required
⭕How to apply Step by step:
∆ Application Procedure:-
•All India Candidates can Apply For this recruitment.
•Click on the below Apply Now link.
•Then You will be redirected to the career page of the Vodafone Company:-
•Read all the details and Fill all the required details in the form.
•Click on the Submit Button.
•Wait for a few days for a response from the company. Shortlisted candidates will get reverted back.
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Employment Type:
Full Time, Permanent/ hybrid model
Walkin Drive 12 to 13th of Sept 2023
Time: 10:30 AM IST to 2 PM IST
Office Address: Cluster D,Wing 3,4th Floor,Eon Free Zone,Kharadi,Pune - 411014
Contact Person: Amrita Singh
⭕Apply link:- Click Here
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