American Express Hiring Customer Service | GRADUATE JOB | freshers job | WFH JOB |
โขAmerican Express Released an advertisement for recruitment for the post of Customer Service, with related information like eligibility, age limit, selection procedure, pay scale and all other information. Read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.
โญABOUT American Express:-
๐ American Express, commonly known as Amex, is a global financial services company based in the United States. Founded in 1850, it has grown to become one of the worldโs largest and most respected financial institutions. Amex is primarily known for its credit card services, charge cards, and travelerโs cheques, but it also offers a wide range of financial products and services to consumers and businesses.
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๐ขCompany:- American Express.
๐ขJob Position:- Customer Service.
๐ขExperience:- freshers and Experienced both can apply.
๐ขJob type:- WFH JOB.
๐ขJob timings:- 8-9 hours.
๐ขGender:- Male & female both can apply.
๐ขAge limit:- NA.
๐ขSalary:- 3 to 5/- L.P.A. (Expected).
๐ขJob location:- Remote (hiring office gurgaon), India.
๐ขImportant Dates:-
๐ชApplication Begin:- Already Started.
๐ชLast Date:- As Soon as possible before.
๐ขSelection process:- Interview Based. (shortlisted candidates).
โญPost details | eligibility criteria | qualification | key skills.
๐ข1:- Customer Service:-
โขQualifications:- Graduate/ Undergraduate.
โขBatch:- Any Batch.
โขExperience:- (Desirable).
โข0-3 Year of experience.
โญRequired Skills:-
โ Functional Skills/Capabilities: Strong Interpersonal, Communication & Writing Skills Accompanied by Quick Comprehension & Clear Articulation.
โ Academic Background: Graduate/ Undergraduate.
โ Quick Navigation Ability, Web Savvy, Basic Troubleshooting Knowledge Multitasking: Ability To Toggle Between Screens/Tools.
โ Ability To Take Independent Decision & Meet Stringent Deadlines.
โ Typing Speed (30 Words/Minute) with B2 and above level of communication as per CEFR scale.
โญJob Profile & Responsibilities for Customer Service:-
โ Deliver To The Employees, Customer And Shareholder Metrics As Per Goals.
โ Ability To Comprehend & Respond To All Customer Queries (Through Chat or Phone, as required) With Immediate Resolution (Real Time) To Ensure Customer Satisfaction.
โ Adherence To Quality and Compliance Guidelines.
โ Communicates Effectively, Verbal as Well As Written Ability to recognize tone and mood of customer through written and voice communication.
โ Strive to Customer First Resolution (CFR) and reduce bad demand.
โ Ability to Address 2-3 conversations simultaneously on chat.
โ Deliver to all the key metrics as per organizational goals.
โญHow to apply Hiring of a American Express Customer Service:-
โ Application Procedure:-
โขAll India Candidates can Apply For this American Express recruitment.
โขClick on the below Apply Now link.
โขThen You will be redirected to the career page of the American Express Company:-
โขRead all the details and Fill all the required details in the form.
โขClick on the Submit Button.
โขWait for a few days for a response from the company. Shortlisted candidates will get reverted back.
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โญApply link:- Click here
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