Springworks Work From Home For Customer Support Executive

Springworks Is Hiring  | Work From Home | Customer Support Executive| Any Graduate Can Apply | Apply Now

Springworks Company released the advertisement for recruitment of the various post of Customers Support Executive.All the candidates who are interested in this  Recruitment and fulfill the eligibility can apply online asap till the link expires. For this job related information like eligibility, age limit, syllabus, selection procedure, pay scale and all other information read the  Official advertisement  , link is given below and then apply through the official website, that link is given below at last of this page.

  ⭕About Springworks Company:

Springworks is the embodiment of our vision and ambition to revoluti onise the HR landscape with products that serve businesses in the most human way.

We are leading the world to the future of HR which should have been ours already.

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💢Job Position-  Customer Support Executive 

💢Experience- 1-2 Years of Experience , Freshers Can Apply 

  

💢Salary- 5-6 LPA

💢 Important Dates-

✴️ Application Begin - Already Started today

✴️ Last Date -  Apply As soon as possible 

💢 Gender- Both Male and Female Can Apply .

⭕Qualification- Any Graduate Can Apply 

⭕Job Type: Full Time

⭕ Job Location- Remote

⭕ Job Roles & Responsibility:

• Identify customer needs and help the customers use specific features and resolve their queries .

•Respond promptly and professionally to incoming customer inquiries via phone calls, email or chat support 

•Share feature requests and effective workarounds with team members.

•Update our internal databases with information about technical issues and useful discussions with customers.

⭕ Skills and Requirements:

•Able to support customers during different timezones (IST, US etc)

•Excellent organizational, communication and problem solving skills.

•Experience with CRM and ticketing system preferred.

•Familiarity with the B2B, SaaS, product based companies is a plus.

🌟Learning Actions

30-days plan

Your priority begins to absorb as much information as you can by going through the company’s strategies, missions & visions.

Review the product information.

Get an understanding of the Support processes and get a hang of all tools and products we use. 

60-days plan

Establish a success baseline & map the customer journey/ experience lifecycle.

Should be able to handle customer queries independently in a concise and timely manner across all products. 

90-days plan

Evaluate the ways to scale up, identifying new strategies to improve customer experience.

Communicate with the product team to share customer feedback on product

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⭕ HOW TO APPLY

Application Procedure: 

To Apply Through Direct link:-

Step 1:- Click on the below Apply Now link.

Step 2:– Then You will be redirected to the career page of the Springworks Company company.

Step 3:– An Form will appear, fill it carefully.

Step 4:- Click on the Submit Button.

Step 5:- And Then give the On the spot test.

⭕ APPLY LINK - Click Here

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