Results CX Work From Home

ResultCX s Hiring  | Any Graduate, Post Graduate Can Apply | Work From Home | Real Time Analyst  |  Apply Now

Result CX has released the advertisement for recruitment of the post of Real Time Analyst .All the candidates who are interested in this Recruitment and fulfill the eligibility can apply online asap till the link expires. For these Recruitment related information like eligibility, age limit, syllabus, selection procedure, pay scale and all other information read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.

⭕About Result CX Company:

ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide

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👷Job Position:  Real Time Analyst 

💢Company: Result CX

💢 Qualifications:  Any Graduate, Post Graduate Can Apply 

🥼Experience:- 0- 2 Years Of Experience 

🌐 Location: Work From Home 

💰Salary: 40,000+ PM ( Expected)

⭕Age Limit:  Minimum Age Should be 18 Years old, there's no maximum age limit mentioned. 

⭕ Employment Type: Full Time 

⭕Important Dates :

✓Application Started : Already Started

✓Last Date: Apply As Soon As Possible 

⭕Who Can Apply:-

Male and Female can apply from pan India 

⭕ Job Roles and Responsibilities:

•Manage multiple call queues in real time.

Watch staffing levels at each site to ensure planned coverage is met on the interval level.

Manage numerous real-time metrics such as: Service Level, Average Speed of Answer, Schedule

Adherence, Occupancy, Average Handle Time, and After Call Work against a matrix of defined thresholds.

Provide outage and crisis management (Facilitating communications between IT teams and site management.)

Manage Interval, daily, weekly and monthly plan objectives

Provide Key Performance Indicator – (KPI) reporting to Client and Results management teams

Develop and Implement KPI Action Plans to drive performance goals.

Work closely with the Global Resource planners (forecasting and scheduling) to ensure optimal staffing coverage on daily and weekly basis.

⭕ Skills And Requirements :

•An analytical mind set.

Excellent attendance.

Strong written and verbal communications skills

Strong attention to detail

A team player mindset

Exceptional problem solving skills

Proficiency in Microsoft Office applications such as Excel, Outlook, Word and Powerpoint & One Note knowledge is a plus.

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⭕ How to apply:

Application Procedure: 

To Apply Through Direct link:-

Step 1:- Click on the below Apply Now link.

Step 2:– Then You will be redirected to the career page of the Result CX company.

Step 3:– Read all the details and Fill all the required details in the form .

Step 4:- Click on the Submit Button.

Step 5:- Wait for a few days for response from the company . Shortlisted candidates will get revert back

⭕ MORE DETAILS: - CLICK HERE

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