ResultsCX HIRING Real Time Analyst | ANY GRADUATE JOB | freshers job | WFH JOB |
•ResultsCX Released an advertisement for recruitment for the post of Real Time Analyst, with related information like eligibility, age limit, selection procedure, pay scale and all other information. Read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.
⭕ABOUT ResultsCX:-
🌟 ResultsCX is a global Customer Experience Management (CXM) leader.
A purpose-driven company, we believe the proof is in the results. For over three decades, we’ve been helping leading global brands move the needle on customer experience and drive growth by delivering outcomes that matter. Enhanced Experiences. Accelerated Revenues. Optimized Costs.
Did we mention we are as obsessed about employee wellbeing and growth as we are about delivering outcomes?
Our people-first culture connects employees to our brand purpose, upskills them in next-gen technologies, and leans into AI-driven solutions to empower them. The result? Happy employees who are engaged, feel empowered, and deliver delightful customer experiences.
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💢Company:- ResultsCX.
💢Job Position:- Real Time Analyst.
💢Experience:- freshers and Experienced both can apply.
💢Job type:- WFH JOB.
💢Job timings:- 8-9 hours.
💢Gender:- Male & female both can apply.
💢Age limit:- NA. 18 to 26 Years.
💢Salary:- Rs. 3,40,000/- P.A. (APPROX).
💢Job location:- WFH, ACROSS India.
💢Important Dates:-
🪄Application Begin:- Already Started.
🪄Last Date:- As Soon as possible before.
💢Selection process:- Interview Based. (shortlisted candidates).
⭕Post details | eligibility criteria | qualification | key skills.
💢1:- Real Time Analyst:-
•Qualifications:- Any Graduate.
•Batch:- Any Batch.
•Experience:- (Desirable).
•0 Year of experience.
⭕Required Skills:-
✓ We are seeking a someone with an analytical mindset.
✓ Outstanding turnout.
✓ strong communication abilities both in writing and speaking.
✓ strong attention to detail and a cooperative attitude.
✓ Outstanding ability to solve problems.
✓ Expertise in using Microsoft Office products, including Word, Excel, Outlook, and PowerPoint; familiarity with One Note is an asset.
⭕Job Profile & Responsibilities for Real Time Analyst:-
✓ You will be managing several call queues in real time in this role.
✓ To make sure scheduled coverage is provided at the interval level, keep an eye on staffing levels at each site.
✓ Oversee a variety of in-the-moment KPIs, including: After Call, Average Handle Time, Average Speed of Answer, Occupancy, and Schedule Adherence. Work with a matrix with predetermined cutoff points.
✓ Manage outages and crises (Encouraging communication between site management and IT workers).
✓ Oversee the daily, weekly, monthly, and interval plan targets.
✓ Deliver Key Performance Indicator (KPI) reports to the teams responsible for client and results management.
✓ operate as Results' primary point of contact with our Client Partners.
✓ Lead Local Resource Planners (LRPs) in real time as they help the company manage its intraday staffing needs.
⭕How to apply Hiring of a ResultsCX Real Time Analyst:-
∆ Application Procedure:-
•All India Candidates can Apply For this ResultsCX recruitment.
•Click on the below Apply Now link.
•Then You will be redirected to the career page of the ResultsCX Company:-
•Read all the details and Fill all the required details in the form.
•Click on the Submit Button.
•Wait for a few days for a response from the company. Shortlisted candidates will get reverted back.
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⭕Apply link:- Click here
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