CACTUS Associate Customer Service Manager

CACTUS Work from Home HIRING Associate Customer Service Manager | ANY GRADUATE JOB | freshers job | WFH JOB |

•CACTUS Work from Home Released an advertisement for recruitment for the post of Recruitment Associate Customer Service Manager, with related information like eligibility, age limit, selection procedure, pay scale and all other information. Read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.

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⭕ABOUT CACTUS:-

🌟CACTUS is a global scientific communications company that provides solutions to the academic and pharmaceutical research communities. Founded in 2002, CACTUS offers a range of services, including scientific editing, writing, and publication support to researchers, authors, and organizations. Headquartered in Mumbai, India, with a global presence, CACTUS caters to the needs of scholars and pharmaceutical companies, helping them communicate their research effectively. The company is known for its commitment to quality, innovation, and expertise in the scientific and academic publishing domain. CACTUS plays a crucial role in supporting researchers in their publication endeavors and facilitating the dissemination of scientific knowledge worldwide.

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💢Company:- CACTUS. 

💢Job Position:- Associate Customer Service Manager. 

💢Experience:- freshers and Experienced both can apply. 

💢Job type:- WFH JOB.

💢Job timings:- 8-9 hours.

💢Gender:- Male & female both can apply. 

💢Age limit:- 18 to 35 Years. 

💢Salary:- Rs. 3/- to 4/- L.P.A. (APPROX).

💢Job location:- Remote, ACROSS INDIA. 

💢Important Dates:-

🪄Application Begin:- Already Started. 

🪄Last Date:- As Soon as possible before. 

💢Selection process:- Interview Based. (shortlisted candidates). 

⭕Post details | eligibility criteria | qualification | key skills. 

💢1:- Associate Customer Service Manager:-   

•Qualifications:- Any Graduate.

•Batch:- ANY BATCH. 

•Experience:- (Desirable).

•0-2 Years of experience.

 

⭕Required Skills:-  

✓ Have excellent written and spoken communication skills. English mandatory, other languages are welcome!

✓ Have a service oriented and customer first mindset. You enjoy helping and using your communication, persuasion, and people skills to achieve operational & team results.

✓ Have a collaborative working spirit and can work seamlessly cross teams and functions to resolve sticky situations.

✓ Have excellent interpersonal and intercultural skills and can work with global teams.

✓ Like working under pressure, are flexible and can maintain a positive attitude even when the going gets though.

✓ Are resourceful, can think on your feet and make quick decisions.

✓ Are resourceful, can think on your feet and make quick decisions.

✓ Can work independently to interpret data, identify trends, and formulate solutions to routing scenarios.

✓ Are goal and results oriented with a keen sense urgency and ownership. 

⭕Job Profile & Responsibilities for Associate Customer Service Manager:- 

✓ Keep a tight tab on all the channels through which the customers approach us i.e. Emails, Calls, Website forms etc. and ensure that all the leads coming from these channels are converted.

✓ Understanding the customers need by studying the customers history, buying patterns in the past and then recommend a suitable solution to ensure that the customer closes the sale with Editage.

✓ Ensure that all the customers who approach us are responded to within 1 business hour through the channels of calls, emails, or system-based quotations.

✓ Collaborating with other departments to ensure that the customers need is met within the deadline committed to the customers.

✓ Timely following up with the leads across markets to ensure maximum conversions.

✓ Identifying the market trends, customer trends and buying patterns of the customers and sharing it with the Managers on a timely basis.

⭕How to apply Hiring of a CACTUS Associate Customer Service Manager:- 

∆ Application Procedure:-

•All India Candidates can Apply For this CACTUS Work from Home recruitment.  

•Click on the below Apply Now link.

•Then You will be redirected to the career page of the CACTUS Company:- 

•Read all the details and Fill all the required details in the form.

•Click on the Submit Button.

•Wait for a few days for a response from the company. Shortlisted candidates will get reverted back.

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⭕Apply link:- Click here

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