Brandwatch Work From Home Job

Brandwatch Is Hiring | Any Graduate Can Apply |  Freshers Jobs |  Customer Support Advisor   | Work From Home  | Apply Now

Brandwatch has released the advertisement for recruitment of the post of the Customer Support Advisor .All the candidates who are interested in this Recruitment and fulfill the eligibility can apply online asap till the link expires. For these Recruitment related information like eligibility, age limit, syllabus, selection procedure, pay scale and all other information read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.

⭕About Brandwatch Company:

Brandwatch, a Cision product, empowers over 5,000 of the world’s most admired companies to understand and engage with customers at the speed of social.

Combining pioneering, AI-enriched digital consumer intelligence with industry-leading social media management tools, Brandwatch offers a complementary suite of specialized, best-in-class products and services that support intelligently connected workflows. With Brandwatch, brands and agencies can adapt and thrive in today’s fast moving digital world by making smarter decisions and executing data-driven social strategies at every customer touchpoint.

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👷Job Position: Customer Support Advisor 

💢Company: Brandwatch ( Cision Product)

💢 Qualification :12th Pass, Any Graduate, Post Graduate Can Apply 

🌐Location- Work From Home 

💰Salary: 25-35K Per Month 

⭕Agee Limit:  Minimum Age Should be 18 Years, Maximum Age Limit is Not Mentioned 

⭕ Experience: 0-1 Years of experience.

⭕ Job Type: Full Time

⭕Important Dates:-

•Application begins:- Already Started 

•Last Date:- Apply As soon as possible 

⭕Who Can Apply:-

•All India Candidates can Apply For this Male & Female

⭕ Job Roles and Responsibilities:

•Reply to customer queries via supported communication channels.

•Identify, replicate, and report validated product issues to the R&D team.

•Follow-up on customer inquiries upon issue resolution/feedback from research and development 

•Provide outstanding service to our customers via prompt and value-adding interactions .

•Maintain an overview of submitted cases to R&D, and flag internal SLA breaches.

•Escalate support cases based on severity levels and associated business risk assessments.

•Update internal knowledge base with new relevant insights of the services

•Participate and contribute to roundtables, calibration and training sessions within support and cross-functional departments.

⏺️ Skills and Requirements :

•Provide professional, timely and high-quality customer service throughout your engagement with prospects and customers.

You are excellent at communication and are able to “translate” technical terms/causes into a customer-friendly language.

Report product issues & feature requests according to the defined processes. templates, and information requirements.

Take clear ownership of your cases, while yielding collaborative work on your co-workers’ cases in their absence.

Are able to flag risks and detect opportunities throughout your interactions with customers, and channel that information to the appropriate internal stakeholders.

You are a product expert, and always up to date with the newest release features and their use-case.

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⭕ Application Process:

To Apply Through Direct link:-

Step 1:- Click on the below Apply Now link.

Step 2:– Then You will be redirected to the career page of the Brandwatch company.

Step 3:– Read all the details and Fill all the required details in the form .

Step 4:- Click on the Submit Button.

Step 5:- Wait for a few days you for response from the company . Shortlisted candidates will get revert back.

 ⭕ APPLY LINK: Click Here To Apply

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❤️ Frequently Asked Questions For This Post.

•What Is the Average Salary for this role? 

Answer- 25-35K Per Month 

•Is It Work From home & Office? 

Answer:- It's work from home.

•Where is the headquarters of the company?

Answer:- Brighton, United Kingdom 

•Who is the ceo of the Brandwatch?

Anas:- Giles Palmer

•Is There Any fee for the application.

Answer:- No. 

Note:- We Don't Demand Any Type of Money for job interview/selection ( Through Call/ Mail etc)

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