Adit Is Hiring | Work From Home | Any Graduate Can Apply | Technical Support Representatives | Freshers Can Apply | Apply Now
Adit has released the advertisement for recruitment for the post of the Technical Support Representatives All the candidates who are interested in this Recruitment and fulfill the eligibility can apply online asap till the link expires. For these Recruitment related information like eligibility, age limit, syllabus, selection procedure, pay scale and all other information read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.
⭕About Adit Company:
Adit leads the industry in innovation by offering dental practices the most comprehensive and intuitive practice management software available. We are releasing even more!
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👷Job Position: Technical Support Representatives
💢Company: Adit
💢 Qualification: Education should be in tech background like Computer Engineer/ Computer science / MCA/ MSCIT/B.tech/ M.tech etc.
🌐Location : Work From Home
💰Salary: 25-30K Per Month
⭕Age Limit: Minimum Age Should be 18 Years, Maximum Age Limit is Not Mentioned
⭕ Experience: 0-2 Years of Experience.
⭕Important Dates:-
•Application begins:- Already Started
•Last Date:- Apply As soon as possible
⭕Who Can Apply
•All India Candidates can Apply For this Male & Female
⭕Roles & Responsibilities:
•Provide excellent technical support to customers via phone and other voice channels.
•Troubleshoot and resolve software and technical issues related to our SaaS products.
•Assist customers with product installation, configuration, and usage inquiries.
•Document all customer interactions, including details of the issue and steps taken for resolution, in our ticketing system.
•Escalate complex technical issues to the appropriate teams, such as developers or senior support staff.
•Collaborate with cross-functional teams to address customer concerns .
•Stay up-to-date with product knowledge, industry trends, and best practices .
•Contribute to the their development and maintenance of support documentation, knowledge base articles, and FAQs.
•Provide exceptional customer service by ensuring high customer satisfaction and timely issues resolution.
⭕Skills Requirements for this Post at Adit Company -
•Proven work experience as a Technical Support Specialist .
•Strong technical aptitude and ability to troubleshoot and resolve software-related issues.
•Excellent verbal communication skills and the ability to effectively communicate complex technical concepts to customers in a clear and concise manner.
•Familiarity with SaaS products and a good understanding of the underlying technologies and concepts.
•Proficiency in using ticketing systems or customer relationship management (CRM) tools to manage customer interactions and track support cases.
•Ability to work independently, prioritize tasks, and manage time effectively to meet customer support SLAs.
•Patience, empathy, and a customer-centric approach to provide exceptional support experiences.
•Flexibility to work in shifts, including evenings and weekends, to provide coverage for customer support operations.
Education should be in tech background like Computer Engineer/ Computer science / MCA/ MSCIT/B.tech/ M.tech etc.
•Must have excellent written and verbal communication skills preferably looking for people who worked with overseas clients.
Willing to work in US shift (8:00pm to 5:00am IST)
•Knowledge of product installation and implementation is a plus.
⭕How to apply Hiring for the Catus work from home :-
∆ Application Procedure:-
To Apply Through Direct link:-
Step 1:- Click on the below Apply Now link.
Step 2:– Then You will be redirected to the career page of the cactus global company.
Step 3:– Read all the details and Fill all the required details in the form .
Step 4:- Click on the Submit Button.
Step 5:- Wait for a few days you for response from the company . Shortlisted candidates will get revert back.
💠Frequently Asked Questions For This Post.
Qus.What Is the Average Salary for this role
Answer: 4-6 Lpa
Qus. Where is the headquarters of the Cactus Global company?
Answer: Mumbai
Qus. Who is the CEO of the Cactus Global company
Ans. Abhishek Goel
Qus. Is There Any fee for the application.
Answer:- No.
Note:- We Don't Demand Any Type of Money for job interview/selection ( Through Call/ Mail etc)
⭕ Apply Link- CLICK HERE
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🌟 More Jobs Updates:
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Thank You For Visiting.
Best Wishes and Good Luck 🌟
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