Intouch CX Work From Home | Chat Support

Intouch CX  Is Hiring |  Any Graduate, PG, Can Apply |  Customer Service Representative | Work From Home  |  Apply Now 

Intouch CX as released the advertisement for recruitment of the Customer Server Representative. All the candidates who are interested in this Recruitment and fulfill the eligibility can apply onlinen asap till the link expires. For these Recruitment related information like eligibility, age limit, syllabus, selection procedure, pay scale and all other information read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.

⭕About Intouch CX Company:

IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands.

👷Job Position:- Customer Server Representative 

💢Company :- Intouch CX 

💢 Qualifications:Any Graduate, Post Graduate Can Apply 

🥼Experience:-  0-2 Years of experience

🌐Location:  Work From Home 

💰Salary- 2-5 LPA

⭕Age Limit:  Minimum Age Should be 18 Years old,There is no upper age limit mentioned.

⭕Important Dates:-

•Application begins:- Already Started. 

•Last Date:- Apply as soon as possible

⭕Who Can Apply:-

•All India Candidates can Apply For this Male & Female.

⭕Roles and Responsibilities : 

•Responsible for providing excellent customer service, solving their questions and complaints related to order status, Inventory.

• Billing related queries, through web-chat and email based communication tools.

•Responsible to handle inquiries in a manner which meets quality  standards

•Identify and escalate priority emails to appropriate channels.

•Handle customer complaints in a professional manner 

•Document customer transactions accurately in the appropriate manner.

•Actively listen to the customer, and  show empathy and patience 

•Provide information to the client and place appropriate notes in the system indicating exactly what action was taken or needs to be taken.

•Ensure the policies and procedures are followed in all contacts.

⭕ Skills and Requirements:

• Fundamental understanding of eCommerce websites

•Above average verbal and written communication skills - ability to speak accurately, using proper grammar, and good enunciation

•Ability to listen attentively and to use the information provided by clients to tailor responses and actions to meet the client’s specific requirements 

•Ability to work in a fast-paced, hectic, changing environment

•Ability to adhere to all organizational policies and procedures

•Ability to work a variety of shifts including days, afternoons, evenings, weekends and holidays

•Ability to perform basic mathematical functions and calculations.

•Must successfully pass a background check if required

•Ability to effectively interact with employees at all levels of the organization 

⭕ Application Process:

To Apply Through Direct link:-

Step 1:- Click on the below Apply Now link.

Step 2:– Then You will be redirected to the career page of the Intouch CX company.

Step 3:– Read all the details and Fill all the required details in the form .

Step 4:- Click on the Submit Button.

Step 5:- Wait for a few days you for response from the company . Shortlisted candidates will get revert back

⭕APPLY Link : Click Here

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