IntouchCX Work from Home HIRING Customer Service Representative (Chat / Email) | ANY GRADUATE JOB | freshers job | OFFICE JOB |
•IntouchCX Work from Home Released an advertisement for recruitment for the post of Customer Service Representative (Chat / Email), with related information like eligibility, age limit, selection procedure, pay scale and all other information. Read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.
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⭕ABOUT IntouchCX:-
🌟IntouchCX is a global BPO leader focused on customer support in the customer service and technology sectors. The company offers omnichannel customer care, brand trust and safety services, and strategic solutions that include advanced systems and dedicated quality assurance.
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💢Company:- IntouchCX.
💢Job Position:- Customer Service Representative (Chat / Email).
💢Experience:- freshers and Experienced both can apply.
💢Job type:- WFH JOB.
💢Job timings:- 8-9 hours.
💢Gender:- Male & female both can apply.
💢Age limit:- 18 to 35 Years.
💢Salary:- Rs. 4,30,000/- P.A. (APPROX).
💢Job location:- WFH, ACROSS INDIA.
💢Important Dates:-
🪄Application Begin:- Already Started.
🪄Last Date:- As Soon as possible before.
💢Selection process:- Interview Based. (shortlisted candidates).
⭕Post details | eligibility criteria | qualification | key skills.
💢1:- Customer Service Representative (Chat / Email):-
•Qualifications:- Any Graduate.
•Batch:- Any Batch.
•Experience:- (Desirable).
•0 Years of experience.
⭕Skills and Requirements:-
✓ Basic knowledge of e-commerce websites.
✓ above average communication skills both in writing and speaking, including the capacity to pronounce words clearly and accurately.
✓ The capacity to pay close attention when listening to clients and to modify reactions and activities based on the information they supply to suit their individual needs.
✓ Capacity to operate in a dynamic, fast-paced workplace.
✓ Ability to accurately and promptly arrange and monitor several jobs and details.
✓ the capacity to use a computer and phone system.
✓ the capacity to follow all organisational rules and guidelines.
✓ the capacity to perform a range of shifts, including weekend, holiday, afternoon, and evening employment.
✓ the capacity to carry out simple mathematical operations.
✓ must, if necessary, satisfactorily pass a background check.
⭕Job Profile & Responsibilities for Customer Service Representative (Chat / Email):-
✓ In charge of delivering top-notch customer support and resolving grievances and inquiries about order progress, inventory, and billing issues via email and web chat.
✓ It is your responsibility to respond to questions in a way that satisfies performance and quality requirements.
✓ Determine which emails are priority and forward them to the right person.
✓ Respond professionally to consumer concerns and make an effort to successfully settle disputes in line with established policies.
✓ Accurately record consumer transactions in the relevant systems.
✓ As necessary, coordinate with other departments, lead individuals, and coworkers.
✓ Engage the client in conversation while being patient and empathetic.
✓ Give the client information and make the necessary notes in the system detailing the precise actions that have been performed or still need to be completed.
✓ Make ensuring that all interactions adhere to the policies and procedures.
✓ Keep up-to-date system knowledge to facilitate research and ensure that customers receive accurate information.
✓ Acquire and maintain a comprehensive understanding of all current and upcoming processes and procedures.
⭕How to apply Hiring of a IntouchCX Work from Home Service Representative:-
∆ Application Procedure:-
•All India Candidates can Apply For this IntouchCX recruitment.
•Click on the below Apply Now link.
•Then You will be redirected to the career page of the IntouchCX Company:-
•Read all the details and Fill all the required details in the form.
•Click on the Submit Button.
•Wait for a few days for a response from the company. Shortlisted candidates will get reverted back.
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⭕Apply link:- Click here
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